Food Delivery

New guidelines to protect food delivery riders after spate of deaths on Sydney roads

Mitchell R. Lajoie 6 months ago

More than two months after a spate of delivery rider deaths on Sydney roads, a SafeWork NSW taskforce has found riders’ lack of familiarity with NSW road rules and the use of “poorly maintained and unsafe” bicycles or motorbikes were common hazards that led to injuries.

The Gig Economy Joint Taskforce was set up to investigate after four fatal traffic incidents in late 2020, and on Monday issued draft guidelines to food delivery companies and riders, in a bid to provide better protection for workers.

Two men working for Uber Eats died following collisions in late September, while another fatality occurred in November after a crash with a car at Rockdale in Sydney’s south.

A fourth man died after being hit by a truck carrying an excavator in Redfern in November.

Unrealistic delivery times need to change

The taskforce said common hazards that needed to be managed included “unsafe

… Read More

N.S. food delivery startup offers restaurants lower fees, customer service control

Mitchell R. Lajoie 6 months ago

HALIFAX – Delivery was never on the menu at restaurateur Craig Flinn’s neighbourhood eateries.

Even when spring lockdowns shuttered restaurants and forced diners to stay home, the chef and proprietor of Two Doors Down offered only curbside pickup, rejecting the sky-high fees charged by food-service delivery companies.

“I flat-out refused,” says Flinn, who has two locations in Halifax and Dartmouth. “When you don’t have dine-in and then all your business would be reduced by 25 or 30 per cent, it’s completely unsustainable.”

Read more:
Halifax restaurants call for cap to third-party delivery service fees

With indoor dining banned or significantly reduced in many parts of the country, delivery is one of the few remaining revenue streams for restaurants. But restaurateurs say exorbitant fees of up to 30 per cent charged by online food ordering and delivery apps can make it unprofitable to stay open.

Story continues below advertisement

A new

… Read More

COVID-19 and Regulating Third-Party Food Delivery Services

Mitchell R. Lajoie 6 months ago

Disputes between restaurants and third-party food delivery services—such as Grubhub and Uber Eats—have made headlines over recent years. This tension has only been compounded by the COVID-19 pandemic. 2020 was a particularly tough year for restaurants across the country and even tougher in cities like New York where rents are high and state-mandated business closures resulted in significant cuts to already narrow profit margins. However, the same has not been true for third-party food delivery services. In 2020, food delivery apps saw substantial increases in revenues. Uber Eats, for example, reported revenues of $2.51 billion in 2019; that number jumped to approximately $3.5 billion for the first nine months of 2020.

Although the media has reported extensively on growing discontent over the high fees that these food delivery services charge restaurants and consumers, there is another significant issue that has failed to garner as much attention. Specifically, restaurants have reported

… Read More

New food delivery service launches on North Coast | Local News

Mitchell R. Lajoie 6 months ago

North Coast Grub, a new food delivery service that charges restaurants nothing to participate, is launching Wednesday.

Jakki Millo, who runs the food delivery service The Rock Eats in Castle Rock, Washington, said she was encouraged by local restaurants to expand to the coast.
North Coast Grub

A new food delivery service is coming to the North Coast.


The expansion comes amid a rush of other food delivery companies eyeing the North Coast. Slurpalicious, started by Portland couple and local business owners Candy Yiu and Akshay Dua, recently started delivering. Global delivery giant DoorDash has announced it will launch this year.

Slurpalicious and DoorDash charge restaurants varying commissions on orders, along with fees to the customer. North Coast Grub charges nothing to restaurants, instead marking up the menu prices to customers on its website for the convenience of delivery. The service delivers within 15 miles of participating restaurants, with a delivery fee of

… Read More