HALIFAX – Delivery was never on the menu at restaurateur Craig Flinn’s neighbourhood eateries.
Even when spring lockdowns shuttered restaurants and forced diners to stay home, the chef and proprietor of Two Doors Down offered only curbside pickup, rejecting the sky-high fees charged by food-service delivery companies.
“I flat-out refused,” says Flinn, who has two locations in Halifax and Dartmouth. “When you don’t have dine-in and then all your business would be reduced by 25 or 30 per cent, it’s completely unsustainable.”
Halifax restaurants call for cap to third-party delivery service fees
With indoor dining banned or significantly reduced in many parts of the country, delivery is one of the few remaining revenue streams for restaurants. But restaurateurs say exorbitant fees of up to 30 per cent charged by online food ordering and delivery apps can make it unprofitable to stay open.